Frequently Asked Questions
Everything you need to know about shopping with PARIJAN.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the country.
What is your return policy?
PARIJAN offers a 30-day return policy for most items. Products must be in their original packaging, unused, and with all tags attached to be eligible for a full refund.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a seamless checkout experience.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer international shipping?
Currently, PARIJAN ships to select international destinations. Shipping costs and delivery times for international orders are calculated at checkout based on the destination.
How do I contact customer support?
Our dedicated support team is available via email at support@parijan.com or through our live chat feature on the website from Monday to Friday, 9 AM to 5 PM.